Facial age estimation allows eligible users to unlock additional features and content on Roblox, such as all chat and trusted friends.
We estimate your age by analyzing a facial image and video of your face and examining your facial features. Your estimated age helps place you in the appropriate age group (5-8, 9-12, 13-15, 16-17, 18-20, and 21+) to customize your experience on Roblox.
If you are determined to be in the 5-8 or 9-12 age group based on facial age estimation, certain personal data, including your email and phone number, will be removed from Roblox.
Estimate your age on Roblox
- Log in to your Roblox account
- Go to Settings
- On desktop: Select the gear icon located at the top right
- On mobile: Select More (...) located at the bottom right, and select Settings (gear icon)
- Go to Account info
- Under Age Group, select Continue with selfie to start facial age estimation
- You can also verify your age with a government ID by selecting Continue with ID
If you believe your age was incorrectly estimated, you can verify your birthday using an ID.
- If your account age is over 13, go to Settings, then Account info, and select Continue with ID.
- If your account age is under 13, go to Settings, then Account info, and click the pencil icon next to your birthday to change your birthday.
Alternatively, if you are under 18 and would like to change your birthday after facial age estimation, a linked parent can update the birthday on your account. Parents can only modify their child’s birthday once.
If you made a mistake and your age is checked to an 18+ age group, you can undo your age checked status by following the steps listed in our Help Center article, How do I change my age?.
How does Roblox perform age estimation?
Roblox partners at this time with Persona, a third-party service, to check your age. Persona captures a selfie-style video to estimate your age.
If you self-report as over 13 but are estimated as under 13, a 48-hour grace period applies before your age group is officially updated. You can manually accept the age outcome to skip this wait by going to Account info then clicking Accept now under Birthday. Learn more in our Help Center article, How do I change my age?.
Once age-checked, will I ever need to re-check my age?
To maintain access to trusted friends and expressive chat features, users may occasionally be prompted to re-check their age through age estimation or ID verification.
Does Roblox store my biometric data?
No. Roblox does not receive or store any biometric data from the facial age estimation process.
Additional help
Understanding Age Checks on Roblox